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Privacy Policy

PRIVACY POLICY

Dana's Goldsmithing Inc. is committed to providing excellent customer service and outstanding value in fine jewellery.  To better serve you, we may collect and maintain certain personal information, for example, your name, address, phone number, birth date, and email address as well as your product and service history and preferences.  Under no circumstances do we sell or rent this information to other businesses, and we protect and enforce the confidentiality of this personal information.  We respect your privacy and seek to protect the trust you place in Dana's Goldsmithing Inc.  Our website Privacy Policy is explained in more detail below.

What information does Dana's Goldsmithing Inc. Website Collect from our online visitors and customers?

When you browse our store, but do not make a purchase we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about the browsing activities of the Dana's Goldsmithing Inc. website.  This information is not tied to any name or other personally identifying information but is used solely to provide generalized demographic dates, such as geographic areas our visitors are from and visitor browsing patterns.  When you purchase something from our store, as part of the buying and selling process, we collect and store the personal information you give us such as your name, address, shipping information, phone number, email address and purchase data and billing information.

Does the Dana's Goldsmithing Inc. Website Use "Cookies"?

"Cookies" are small pieces of information that are stored by your web browser on computer's hard drive.  The Dana's Goldsmithing Inc. website creates a cookie containing a unique session identifier on your computer which is required for us to offer online shopping.  Most web browsers automatically accept cookies, but you can usually change your browser to prevent such acceptance, which will result in you inability of purchase online from us.

How does Dana's Goldsmithing Inc. Use the Online Ordering Information Provided to Us?

We and third parties who provide services related to Dana's Goldsmithing Inc. will use the information referenced above to fulfill your order and provide services related to Dana's Goldsmithing Inc.  We will use that information for such services as payment processing and authorization, product customization, order fulfillment and shipping, website evaluation, data analysis.  The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform. 

In addition to using the information referenced about to fulfill your order, we also retain some of that information in our customer database.  We use that information to track your order, to respond to your inquiries.  We may also use that information, from time to time, to contact you regarding our products, services, sales, monthly newsletters, or special promotions at our website or in our store.  We attempt to limit those contacts to information that might be of interest you.  At any time, you can opt out of receiving any such further information.  To do so, please notify us at the mailing address, email address or phone number provided below:

Dana's Goldsmithing Inc.

186 Queen Street,

Port Perry, ON

L9L 1B8

(905)985-2953

office@danas.ca

How the information is collected from our website stored and what security procedures do we have in place to protect the confidentiality of that information?

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Your customer information is also stored on our corporate customer database.  We limit access to that information to those within our organization with a business need to know.  Those employees that do have access are required to abide by our privacy policy.  We also require that those third parties that provide website, customer service, data collection, storage and reporting services and mail vendors share our commitment to maintaining your privacy and adhere to our company's nondisclosure requirements.  

Payment:

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

We will release specific information about you only if we are required by law to comply with valid legal processes such as a search warrant, subpoena or a court order when requested by a valid administrative request from a law enforcement agency, or in the unlikely situation where we, in good faith believe such information is necessary to prevent harm to your others.

 AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at the address, email address or phone number listed above.

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